Auto Service

WHERE WEST ROXBURY HAS BROUGHT THEIR CARS FOR THE LAST 99 YEARS

Our location at 107 Spring Street in West Roxbury is the original McCracken Auto. If you grew up around here, maybe you can remember your parents or grandparents bringing their car in to get fixed at McCracken… and now you can, too! This is the shop that handles the more complex, time-consuming repairs: full electrical diagnostics, engine work, brake lines, and the repairs that need someone who's genuinely seen just about everything.. Most customers are in within 5–8 days (worth the wait, we promise).

Getting Here: We're at 107 Spring Street in West Roxbury — right across the street from Donna's Cakes. A short drive from Roslindale, Jamaica Plain, Dedham, and Brookline. Free parking on-site.

SERVICE HIGHLIGHTS

What We Handle at McCracken Auto

COMPUTER ELECTRICAL DIAGNOSTICS

Modern cars are basically computers on wheels. When something's wrong and nobody can figure out what, bring your car to us. Full diagnostics by technicians who've been doing this for a long time.

ENGINE REPAIR

From minor issues to major work. We'll tell you exactly what your engine needs and what it'll cost before we touch anything.

BRAKE LINES

Full brake system work including brake lines; something the other locations send here. Something feels off? Don't wait on brakes!

SECOND OPINIONS

Been quoted something expensive at a dealership? Bring it here. We’re happy to take a look under the hood and give you our honest opinion.

Also at McCracken Auto: Oil changes · Tire repairs, rotations & replacements · Brake pads & rotors · Battery replacement · Bulbs & headlights · Air & cabin filters · Wiper replacement · A/C repair & recharge · Wheel alignments · Annual service checkovers

FAQ

Quick Answers for Quick Questions

Honest answer: because we’re popular and the work is more involved. McCracken Auto has been West Roxbury’s go-to shop for nearly 100 years so we feel very grateful to stay so busy. Complex diagnostics and repairs also take real time to get it right. Most customers are in within 5–8 days, and we think it’s worth the wait. Book ahead and we’ll hold your spot.

Absolutely — and you’re not the first. Dealers do great warranty work, but independent shops often handle the same repairs for significantly less. Bring in whatever you were quoted and we’ll tell you exactly what we see. No obligation, no pressure. If the dealer is right, we’ll tell you that too.

Good question — here’s the short version:

  • McCracken Auto (107 Spring St.) — complex repairs, full diagnostics, engine work, brake lines. This is home base.
  • Express Tech (145 Spring St.) — everyday maintenance, oil changes, tires, brakes, quick diagnostics. Fastest turnaround.
  • Brake & Tire (510 VFW Pkwy) — state inspections, tires, brakes, alignments. Walk-ins welcome, open Saturdays. Not sure which one you need? Just call — we’ll figure it out.

Yes — loaner vehicles are available for longer repairs so you’re not stranded while we work on your car. Ask when you book and we’ll make sure one is available for you.

We have after-hours drop-off. Leave your car the night before and we’ll get to it first thing. Call ahead so we know to expect it and you can leave your keys in the drop box.

Always. We’ll give you the full picture: what’s critical now vs. what can wait. But the decision is always yours. We wouldn’t have made it this long if we were in the habit of pushing unnecessary work.

Not sure if McCracken Auto is the right location for what you need? Give us a call — (617) 325-2200. We'll get you pointed in the right direction.